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You can contact our customer service via live-chat or go to Contact Us on support page and send us your message.
Our customer service is available during office hours for Live Chat and via email 24/7.
With Live-Chat you can contact and get response almost immediately and with e-mail we try to response on every request within an hour. In complex situations the response might take up to 24 hours.
Bonus is basically extra money that is added to your account. This money can be played but not withdrawn until wagering requirements are met. All the bonus information about wagering requirements and other can be found from Terms & Conditions.
Yes, our Welcome Bonus gives you a 100% match bonus on your first deposit
Free spins are free extra rounds in a single game. These can be won from a game or rewarded as a special promotion, example: New game is launched on Crazy Fortune and for that you may receive free spins.
Wagering requirement for a bonus is the amount you need to wager the bonus received before you can withdraw that money. Wagering requirements may differ.